POS Down? HospoDoc Comes To You | 1300 467 761
System down? Call now. Emergency callouts available · All SEQ
1300 467 761
Emergency callouts available

Support ticket.
We drive to you.

POS down. Wi-Fi out. Printer dead mid-service.
HospoDoc is emergency POS support for Brisbane, Gold Coast and Sunshine Coast venues — we show up in person and fix it. No queues, no scripts, no waiting on hold.

Call 1300 467 761 Not urgent? Send a message ↓

Networking Support

Routers, switches, Wi-Fi optimisation, and internet failover.

Point-Of-Sale Support

Troubleshooting and hardware support for all POS platforms.

Tablets &
Kiosks

Set up and support for tablets, kiosks, and POS terminals

Printers & Peripherals

Receipt, kitchen, label printers, payment and ordering devices.

On-Site Tech Support

Hands-on troubleshooting for hospitality technology issues.

Why HospoDoc

Your POS vendor has a phone queue. We have a van.

POS in a box comes with a hotline. HospoDoc comes with a person — someone who shows up, gets hands-on, and leaves when it's working.

Everyone else

"We'll escalate that for you."

Hold music, ticket numbers, remote logins that don't fix anything. A tech who's never seen a dinner rush.

HospoDoc

Someone's already driving to you.

One call. We come to your venue, diagnose it in front of you, and fix it on the spot. No scripts.

Everyone else

"Have you tried turning it off and on?"

Generic IT that doesn't understand hospitality. They don't know what a broken printer costs at 7pm Saturday.

HospoDoc

We know what's at stake.

Hospitality only. We know your systems, your pressure, and exactly what needs to happen right now.

The difference

POS support that actually shows up.

Your POS vendor
  • ✗"We'll escalate that"
  • ✗45 min on hold
  • ✗Remote login fails
  • ✗Ticket #47382 raised
  • ✗"Try restarting it"
  • ✗Resolved: unknown
HospoDoc
  • ✓Already driving to you
  • ✓Real person answers
  • ✓Hands-on, in venue
  • ✓Fixed before service ends
  • ✓We know what it is
  • ✓Done when it works
What we fix

Everything your venue runs on.

🖥️

Point-of-Sale

All POS platforms. Troubleshooting and hardware, no software upsells.

📶

Networking & Wi-Fi

Routers, switches, guest Wi-Fi, EFTPOS connections, failover.

🖨️

Printers

Receipt, kitchen dockets, labels. Setup, config, mid-service fixes.

📱

Tablets & Kiosks

Self-order kiosks, handheld POS, tableside ordering devices.

🔧

On-Site Support

If it runs your venue and it's broken, we come and look at it.

🚨

Emergency Callouts

Out-of-hours support available. Call — don't wait until Monday.

Who we are

Not a call centre.
Someone who shows up.

HospoDoc is on-site tech support built specifically for hospitality venues across SEQ. We don't do remote logins or call centre scripts — we send a person to your venue, every time.

Vendor-neutral. We don't sell software or push upgrades. Just reliable, specialist support when you need it most.

  • ✓On-site visits only — we come to you, every time
  • ✓No lock-in contracts
  • ✓Vendor-neutral — we don't sell software
  • ✓Emergency out-of-hours callouts available
  • ✓Hospitality only — we know the environment
  • ✓Clear comms — you'll always know what's happening
Questions

Straight answers.

Yes — Lightspeed, Square, Bopple, Impos, Kounta, and more. We focus on hardware and troubleshooting, and can liaise with your POS provider when needed.
No. On-site only, every time. Issues get properly fixed when someone is actually there.
Call 1300 467 761. We have emergency out-of-hours support. A Friday night POS failure is exactly why we exist.
No. Completely vendor-neutral. We support your existing systems and don't earn commissions from software. You get honest advice.
All of South East Queensland — Brisbane, Gold Coast, Sunshine Coast. Based in Upper Mount Gravatt.

Something's broken.
Call us now.

Every minute costs you money. Don't wait.

1300 HOSPO1
Emergency out-of-hours · Brisbane · Gold Coast · Sunshine Coast

Not an emergency?

Send a message and we'll get back to you fast. For urgent issues, call above.

HospoDoc Contact — Emergency