The box arrived. The manual's confusing. The vendor's on hold music.
HospoDoc provides new venue POS installation across Brisbane, Gold Coast and Sunshine Coast — a real person shows up, unpacks it, sets it up, and doesn’t leave until you’re ready to trade.
Your POS vendor sent you hardware and a getting-started guide. We send a person — someone who's done this dozens of times and knows exactly where it goes wrong.
Terminals, screens, cash drawers, card readers — unboxed, mounted, and configured properly from the start.
Receipt printers, kitchen docket printers, and label printers connected, tested, and routing correctly.
Your POS needs a reliable network to function. We set it up right — including EFTPOS, guest Wi-Fi, and kitchen connections.
Menus, tables, payment types, docket routing — we work through the settings so your system matches your venue.
EFTPOS pairing, ordering platform connections, loyalty apps — we make sure everything that should talk to your POS actually does.
We walk your team through the basics before we leave — so staff aren't guessing on opening day.
Fill in the form or call us. Tell us what POS you've got and when you're opening. We lock in a time and turn up — no chasing, no rescheduling dance.
Not a laptop and a phone queue. A person with the gear, the experience, and no interest in leaving until everything works. That's the whole point of HospoDoc.
Terminals positioned, printers connected, card readers paired, network configured. We do the physical work — you don't need to touch a cable.
Payment types, docket routing, table layouts — we configure it to match your venue, not a generic template. You tell us how service works. We set it up that way.
We walk your team through the basics before we go. No one's guessing on opening day. And if something comes up after — call us. We answer.
This service is built for new venues and operators setting up for the first time.
Just signed a lease, POS arrived, opening in two weeks. We get you ready.
Multiple terminals, kitchen printers, table management. We handle the complexity.
Ditching your old system and starting fresh with something new. We migrate and set it up right.
Building is almost done. You want tech sorted before the builder hands over. We coordinate with your timeline.
Your POS vendor designed the packaging to look plug-and-play. They also designed their support to be a phone call from another country. HospoDoc is neither of those things — we're the person who actually shows up.
POS, EFTPOS, kitchen printer, and guest Wi-Fi all need to be on the right segments. Get one thing wrong and nothing talks to anything. We've fixed this at dozens of venues — we know exactly what to do.
Finding out your kitchen printer isn't routing correctly at 7pm on opening night is not a fun experience. We test every route before we leave. Physically. In front of you.
Getting your payment terminal properly paired — not just appearing to work — takes someone who's done it before. Your POS vendor will talk you through it on the phone. We do it with you, hands-on, at your venue.
That's the entire difference between HospoDoc and everyone else. Not a call centre script. Not a remote login. A person in your venue, doing the work, until it's done.
We'll get back to you fast — no ticket number, no call centre. An actual person will read this and respond.