Bad Wi-Fi is
costing you every day.
EFTPOS dropping out. Kitchen printer losing connection. Staff on 4G because the venue Wi-Fi is useless. HospoDoc is on-site venue WiFi installation for Brisbane, Gold Coast and Sunshine Coast venues — we fix it properly. Not remotely, not over the phone. In person.
We show up. In your venue. With the gear. Not a remote login. Not a call centre telling you to restart the router. A person who walks in, looks at your setup, and builds a network that actually works for how your venue operates.
Networking Support
Routers, switches, Wi-Fi optimisation, and internet failover.
Point-Of-Sale Support
Troubleshooting and hardware support for all POS platforms.
Tablets &
Kiosks
Set up and support for tablets, kiosks, and POS terminals
Printers & Peripherals
Receipt, kitchen, label printers, payment and ordering devices.
On-Site Tech Support
Hands-on troubleshooting for hospitality technology issues.
Your network wasn't built for hospitality.
Most venue networks are set up by whoever was cheapest at the time — not someone who understands what a busy hospitality environment actually needs.
EFTPOS drops out during service
Payment terminals losing connection mid-transaction. Customers waiting. Staff restarting everything. This is a network problem — and it's fixable.
Kitchen printer keeps going offline
Dockets stop printing. Kitchen doesn't know what to make. Your POS and your printer are on the wrong network segments.
Staff using mobile data to take orders
Handheld POS terminals dropping out. Staff switching to 4G. The Wi-Fi coverage doesn't reach where it needs to.
Guests complaining the Wi-Fi is slow
No guest network separation. Everyone's on the same network. Guest traffic killing your POS traffic. Easy fix — if someone actually comes and does it.
Every network job we handle on-site.
We design and install networks that are built around how your venue actually runs — not a generic home setup someone ran a cable through.
Wi-Fi design & installation
Access points positioned for coverage across your entire venue — front of house, kitchen, bar, outdoor areas. No dead spots.
Network segmentation
POS, EFTPOS, kitchen printers, and guest Wi-Fi all separated properly so they don't interfere with each other.
EFTPOS & POS connectivity
Payment terminals and POS systems connected reliably — including wired connections where wireless isn't reliable enough.
Internet failover
4G or 5G backup so if your NBN drops during service, your EFTPOS and POS keep running. You keep trading.
Printer & device connections
Kitchen printers, receipt printers, kiosks, and tablets — all connected to the right network and tested before we leave.
Existing network fixes
Network working badly but don't want to rebuild it? We diagnose on-site and fix the specific problems — no unnecessary overhaul.
Wi-Fi support that actually shows up.
- ✗"Have you restarted the router?"
- ✗Remote login — can't see the problem
- ✗Don't understand hospitality
- ✗Generic setup, not venue-specific
- ✗Back on the phone next month
- ✓We walk in and look at it
- ✓On-site diagnosis every time
- ✓Hospitality venues only
- ✓Built for your specific layout
- ✓Fixed properly, first time
Any venue with a network problem.
Café or coffee shop
EFTPOS dropping, guest Wi-Fi on the same network as your POS, handheld terminals losing connection. We sort it.
Restaurant or bar
Multiple zones, kitchen printers, tableside ordering. Your network needs to handle all of it reliably.
Hotel or function venue
Large footprint, multiple access points, guest and staff separation. We design coverage that works across the whole property.
New venue opening
Getting the network right from day one is easier than fixing it after you open. We come in before you launch.
You describe the problem.
We come and fix it.
No call centre triage. No remote session. A person drives to your venue and works out what's wrong.
Tell us what's going wrong
Fill in the form or call us. Describe the problem — EFTPOS dropping, dead zones, slow speeds, whatever it is. We'll ask a couple of questions and confirm a time.
We come to your venue
Not a remote session. Not a phone call. Someone drives to your venue with the gear needed to diagnose and fix it on the spot.
We diagnose it in person
We walk the venue, test the network, find where coverage drops, check how devices are connected, and work out exactly what's causing the problem.
We fix it — or tell you exactly what's needed
Simple fixes get done on the day. Bigger installs get quoted honestly — no upsell, no unnecessary hardware. You'll know what it costs before we start.
Everything tested before we leave
EFTPOS, POS, printers, guest Wi-Fi — we test every device on the network before we go. We don't leave until it's working.
Straight answers.
Network playing up?
We come to you.
One call and we're on our way. No hold music, no tickets.
1300 HOSPO1Tell us about your network.
Describe what's going wrong and we'll get back to you fast — a real person reads every enquiry.